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Janitorial Services
United Commercial Services Cleans Large Facilities Fast

Our business is as unique as yours. That’s why each of our programs is developed specifically for the particular requirements of your facility.

Some office-cleaning contractors apply the same cookie-cutter process to every customer. We design a program that is as individual as your facility. Pair that with our site-specific cleaning method, our multi-level Quality Assurance Program, and our proprietary task-tracking web app (The Link), and you have a rock-solid cleaning program with accountability built-in. No one else in West Michigan has this.

Our workflow.

Perhaps the single biggest contribution to our Quality Assurance Program is our cleaning method. We develop a site-specific cleaning process for each cleaner in each facility. This process is then broken down into a workflow, which is the general manner in which we move through a building. From there, we develop a schedule for each cleaner. This schedule works in conjunction with all others, ensuring a logical and efficient cleaning order through your facility.

Quality Assurance Program

Our Quality Assurance Program involves employees from multiple levels. From weekly, executive-level walk-throughs to nightly supervisory feedback and individual cleaner accountability, any deficiencies are corrected immediately and before the cleaner leaves your facility.

Proprietary Task-Tracking Web App

We’ve partnered with a local IT firm to develop our own daily task-tracking tool for those items that crop up unexpectedly. The Link is a web-based application that generates issue tickets, tracks progress in real-time, communicates with team members via email, and ensures that tasks are satisfactorily resolved. It’s as easy as sending an email.

 

“It’s hard to find a single supplier that excels at everything they do, but with UCS, that’s what I have. With their janitorial services, I know that I am getting the best service and value in the area. That’s why I’ve used them for over ten years.”
Tom G. / Office Furniture Manufacturer