Training

Training is Key

We do our best to recruit and hire the best candidates for every position. In order to provide our janitorial services consistently from one customer to the next, we have become experts in training cleaners. Each of our cleaners takes part in an intensive training process before they even set foot at the customer’s facility. Cleaning processes, safety, and site security are among the top concerns that are covered with each and every employee. Our cleaners are trained first in our in-house training facility, then at our off-site location, and finally at the customer facility. Each of our trainers are long-term, experienced supervisors and managers who take pride in teaching new employees the UCS system of commercial cleaning. Our extensive training process involves four steps:

• Orientation: New employees are instructed in Service Performance policies, procedures, and other necessary entry-level information
• Initial Training: Every new janitorial member of our staff is trained in basic cleaning techniques, such as mopping, dusting, disinfecting, etc. Once completed, more detailed training is given, with regards to the type of environment they will be working in. For example, cleaning a biotech laboratory is vastly different than cleaning a manufacturing facility.
• On-site Training: All the classroom training in the world can’t help you once you get into the real world. Our supervisors spend the entire first week with a new cleaner on the jobsite, offering guidance and instruction that results in the best possible outcome for the customer.
• Safety Training: While staying in compliance with all state and federal OSHA standards we also utilize Materials Safety Data Sheets which are required by law and must be on-site for any chemical provided by a cleaning contractor. We post this information and fully comply with all legal requirements, but we also provide additional training for our employees regarding the chemicals they will use and the MSDS sheets.